Privacy Policy

Effective Date: January 14, 2026

This Privacy Policy explains how Restoration Roofing LLC (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website or contact us about our roofing services. We serve homeowners and businesses across Spokane County, Washington and Kootenai County, Idaho. By using our website, you agree to the practices described in this Policy.

1. Information We Collect

When you visit our website, book a free estimate, or contact us directly, we may collect the following information:

First and last name
Email address
Phone number
Property address (street, city, state, and ZIP code)
Details about your roofing project or service inquiry
Insurance carrier information, where voluntarily provided in connection with a claim
Website usage and device information (e.g., browser type, pages visited, time on site)

We collect only the information necessary to respond to your inquiry, schedule your free estimate or inspection, assist with your insurance claim, and improve your experience on our website.

2. How We Use Your Information

Information we collect is used solely to:

Respond to your inquiries and free estimate or inspection requests
Provide information about our roofing, restoration, and gutter services
Schedule and confirm free inspections and service appointments
Assist with storm damage and insurance claims
Send service-related updates and follow-up communications
Improve our website’s performance and user experience
Monitor website functionality and resolve technical issues

We do not use your information for any purpose beyond those listed above.

3. Mobile Information & Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any parties, except for aggregators and providers of text message services required to deliver communications.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any parties outside of the messaging service infrastructure.

4. Cookies & Website Tracking

We use cookies and similar tracking technologies — including Google Tag Manager — to understand how visitors interact with our website and to improve its functionality and performance.

Cookies do not personally identify you and do not collect personal details such as your name, phone number, or email address. You may disable cookies at any time through your browser settings, though some website features may be affected as a result.

5. Information Sharing & Service Providers

We do not sell or rent your personal information. We may share your information with trusted service providers who assist us in operating our business, including:

Customer service and communications support
Appointment scheduling and estimate follow-up services
Insurance claim documentation and processing support
Website hosting and maintenance
Analytics and website performance tools
Financing partners (Wisetack, Enhancify, and Advancial), where applicable and with your consent

These providers may access your information only as necessary to perform services on our behalf and are not authorized to use it for marketing or any unrelated purposes.

6. Insurance Claim Information

In the course of assisting with storm or wind damage insurance claims, we may collect and use property-specific information such as your insurance carrier name, policy details, and damage documentation. This information is used exclusively to support your claim process and is handled with the same care and protections described throughout this Policy. We do not share insurance-related information with any party beyond those directly involved in processing your claim.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. While no system can be guaranteed completely secure, we take appropriate measures to minimize risk and protect your data from unauthorized access or disclosure.

8. External Links

Our website may include links to third-party websites — such as our product and financing partners (Roof Maxx, Malarkey, Wisetack, Enhancify, and Advancial) and our social media pages — for your convenience. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are intended for homeowners, property managers, and business owners aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will promptly remove it.

10. Required Compliance Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors providing support services (such as customer service) is permitted.
Text messaging originator opt-in data and consent are excluded from all other use cases and will not be shared with any parties outside of text message service providers required to deliver messaging services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. Your continued use of our website following any changes constitutes your acceptance of the updated Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Restoration Roofing LLC
‍6722 N Pittsburg St., Spokane, WA 99217
Phone: (509) 505-3868
Website: restorationroofingspokane.com
WA License: SPOKARM782LZ | ID License: 3561572

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